Panda Kitchen Complaints and Reviews

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Panda Kitchen
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  • 16+1 mobile complaints
  • $49.6K claimed losses
  • $2.9K average
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  • Oct 01
  • Installers
  • 83

I have been chasing a Pantry which was suppose to be in stock, a month later I have no trace of this and cannot get someone to knowledge it, the time and effort put into this has been enormous. I will recommend for anyone to go anywhere else and don't get driven buy the prices, it will be not make a difference in the long run when you still have no kitchen after two months. Trying to get a hold... Read more

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  • Apr 01
  • Installers
  • Manalapan Township, New Jersey
  • Poor Quality Cabinets
  • 173

We contracted with Vincent Chen in the Manalpan, NJ store nearly a year and a half ago. Our experience continues to be horrific. He claimed one of his employees stole deposit money. He sent unlicensed contractors and plumbers to install and made unbelievable mistakes with simple measuring, plumbing and granite measurements. The Town intervened on this issue. He said he would *** money from our... Read more

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  • Jan 31
  • Furniture and Decor
  • Miami, Florida
  • Cabinets
  • 2
  • 2
  • 259

We bought the kitchen furniture when we remodeled our apartment 8 years ago. Panda's price was unbeatable! The nightmare started right afterward!. Besides the awful installation , delays, installers that didn't show up, unfinished and unusable kitchen, etc., my husband had to finish installing some door cabinets., the wood came infested with termites!!!. I'm spending $1,400.00 with Orkin. So be... Read more

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  • Dec 21, 2013
  • Household Services
  • Los Angeles, California
  • Property Damage Repair
  • 159

Panda Kitchen and Bath in Doral has poor customer service and will not call you back. They want you to pay in cash and leave you in the dark!! I will never shop there or recommend them to any one. I ordered cabinets and two were on back order. I am still waiting for them to come in. Here it is Christmas with no kitchen. They will not call you back for anything. I reported them to the... Read more

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  • Nov 13, 2013
  • Shopping
  • Bathroom Vanity
  • 134

bought a bathroom vanity and should of known after 2 granite top redoos finally the 3rd was the right size but now putting the sink under mount to the granite top it does not fit into the vanity the overflow drain rubs on the front of the vanity and dosnt fit without being back too far not overhanging the vanity.I paid them to assemble the vanity and it is cracked with over tightened screws... Read more

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  • Sep 16, 2013
  • Furniture and Decor
  • Remodeling My Kitchen
  • 3
  • 3
  • 227

I usually do not complaint against services received on a store, because anyone can have a bad day; however the horrible experience I have had with the Panda Kitchen & Bath located at 3250 NW 77 CT Doral, FL 33122 it is just beyond imagination. On August 13, 2013 - Invoice: SI-6312437. I met with Gloria Villa without knowing they have such a terrible customer service. Gloria Villa designed... Read more

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  • Aug 22, 2013
  • Building Products
  • Cabinets
  • 168

I ordered several cabinets. They all arrived with defects and damage - spots with no finish on them, uneven paint job, awful materials and construction. One of the cabinet doors was terribly warped. They jerked me around for two months and then refused to credit me for cabinets that they said I could return and would not provide me with a matching, non-defective door. Now I'm stuck with terrible... Read more

Was this review helpful? 1 0


  • Jul 15, 2013
  • Home Construction and Repair
  • Pompano Beach, Florida
  • Kitchen Grante
  • 135

After five months of waiting for a special order that was supposed to take only three months I still have no kitchen. I was finally able to get a receptionist at corporate who took pity on me since no one else would call me back and he told me my cabinets were in. I was finally able to set up an install date which came and went with no installer in sight. Again no one from corporate would get... Read more

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  • Mar 16, 2013
  • Construction
  • Bad Installation Work
  • 163

Beware when they ask you for full payment up front. The istaller was trying to finish the job quickly so he did not install the handles straight. Since the product comes from china, it has been 6 months and still no replacement. Finally had an appointment today, but nobody showed up. Unfortunately my only recourse will be to go to small claims court. What a hassle!!! Beware pay a little... Read more

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