Panda Kitchen Complaints and Reviews

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Panda Kitchen
Main address:
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  • 15 complaints
  • $43.6K claimed losses
  • $2.9K average
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  • Apr 01
  • Installers
  • Manalapan Township, New Jersey
  • Poor Quality Cabinets
  • 102

We contracted with Vincent Chen in the Manalpan, NJ store nearly a year and a half ago. Our experience continues to be horrific. He claimed one of his employees stole deposit money. He sent unlicensed contractors and plumbers to install and made unbelievable mistakes with simple measuring, plumbing and granite measurements. The Town intervened on this issue. He said he would *** money from our... Read more

Was this review helpful? 4 0

     

  • Jan 31
  • Furniture and Decor
  • Miami, Florida
  • Cabinets
  • 2
  • 2
  • 150

We bought the kitchen furniture when we remodeled our apartment 8 years ago. Panda's price was unbeatable! The nightmare started right afterward!. Besides the awful installation , delays, installers that didn't show up, unfinished and unusable kitchen, etc., my husband had to finish installing some door cabinets., the wood came infested with termites!!!. I'm spending $1,400.00 with Orkin. So be... Read more

Was this review helpful? 1 0

     

  • Dec 21, 2013
  • Household Services
  • Los Angeles, California
  • Property Damage Repair
  • 104

Panda Kitchen and Bath in Doral has poor customer service and will not call you back. They want you to pay in cash and leave you in the dark!! I will never shop there or recommend them to any one. I ordered cabinets and two were on back order. I am still waiting for them to come in. Here it is Christmas with no kitchen. They will not call you back for anything. I reported them to the... Read more

Was this review helpful? 1 0

     

  • Nov 13, 2013
  • Shopping
  • Bathroom Vanity
  • 104

bought a bathroom vanity and should of known after 2 granite top redoos finally the 3rd was the right size but now putting the sink under mount to the granite top it does not fit into the vanity the overflow drain rubs on the front of the vanity and dosnt fit without being back too far not overhanging the vanity.I paid them to assemble the vanity and it is cracked with over tightened screws... Read more

Was this review helpful? 0 0

     

  • Sep 16, 2013
  • Furniture and Decor
  • Remodeling My Kitchen
  • 3
  • 3
  • 153

I usually do not complaint against services received on a store, because anyone can have a bad day; however the horrible experience I have had with the Panda Kitchen & Bath located at 3250 NW 77 CT Doral, FL 33122 it is just beyond imagination. On August 13, 2013 - Invoice: SI-6312437. I met with Gloria Villa without knowing they have such a terrible customer service. Gloria Villa designed... Read more

Was this review helpful? 0 5

     

  • Aug 22, 2013
  • Building Products
  • Cabinets
  • 123

I ordered several cabinets. They all arrived with defects and damage - spots with no finish on them, uneven paint job, awful materials and construction. One of the cabinet doors was terribly warped. They jerked me around for two months and then refused to credit me for cabinets that they said I could return and would not provide me with a matching, non-defective door. Now I'm stuck with terrible... Read more

Was this review helpful? 1 0

     

  • Jul 15, 2013
  • Home Construction and Repair
  • Pompano Beach, Florida
  • Kitchen Grante
  • 98

After five months of waiting for a special order that was supposed to take only three months I still have no kitchen. I was finally able to get a receptionist at corporate who took pity on me since no one else would call me back and he told me my cabinets were in. I was finally able to set up an install date which came and went with no installer in sight. Again no one from corporate would get... Read more

Was this review helpful? 0 0

     

  • Mar 16, 2013
  • Construction
  • Bad Installation Work
  • 132

Beware when they ask you for full payment up front. The istaller was trying to finish the job quickly so he did not install the handles straight. Since the product comes from china, it has been 6 months and still no replacement. Finally had an appointment today, but nobody showed up. Unfortunately my only recourse will be to go to small claims court. What a hassle!!! Beware pay a little... Read more

Was this review helpful? 2 2

     

  • Mar 09, 2013
  • Customer Service
  • Cabinets Order
  • 99

Paid for cabinets and then they say they don't have them. The manager told me..I quote "he doesn't give a sh@t". I'm blown away with this comment and will report them to the BBB immediately! They screwed up my cabinets because of worthless installers. They were not professional and they scratched my floor and then said that they didn't do it. Never do business with these... Read more

Was this review helpful? 1 0

     

  • Feb 15, 2013
  • Furniture and Decor
  • Miami, Florida
  • Horrible Service
  • 170

HORRIBLE SERVICE, TERRIBLE QUALITY OF MATERIAL (THE KITHCHEN CABINETS AND DRAWERS),AND VERY UNPROFFESIONAL CUSTOMER SERVICE. WE PLACED AND PAID IN FULL FOR AN ORDER IN NOVEMBER 2012 AS OF TODAY 2-15-2013 WE ARE STILL MISSING PARTS OF OUR ORDER. THERE WERE NUMEROUS ERRORS AND ISSUES IN OUR ORDER AND NOONE EVEN BOTHER IN CONTACTING US TO LET US KNOW WHAT NEEDED TO BE DONE, OR WHAT WAS MISSING, WE... Read more

Was this review helpful? 3 0
 
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